Terms of service

OVERVIEW

Welcome to TRENDSY CODE LLC (“TRENDSY CODE,” “we,” “us,” or “our”). We operate this website, online store, and related services, features, content, tools, and products (collectively, the “Services”).

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and Services to you.

These Terms & Conditions (“Terms”), together with any policies referenced on our website, govern your access to and use of the Services and your purchases from TRENDSY CODE.

By accessing our website, creating an account, placing an order, or otherwise using our Services, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy. If you do not agree, please do not use our Services or place an order.

SECTION 1 — ACCESS & ACCOUNT INFORMATION

By using our Services, you represent that you are at least the age of majority in your state or province of residence or that you have provided appropriate consent for a minor dependent to use the Services.

You agree to provide accurate, current, and complete information when creating an account or placing an order, including your email address, billing information, payment information, shipping address, and telephone number when requested.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activity conducted through your account.

Accounts may not be sold, transferred, assigned, or licensed to another person.

SECTION 2 — PRODUCTS & PRODUCT INFORMATION

We make reasonable efforts to accurately display and describe our products. However, product colors, packaging, appearance, or other visual details may vary due to screen settings, manufacturer packaging updates, production changes, photography, lighting, or other factors.

Product packaging may change without notice. Unless otherwise stated, a packaging change alone does not mean that the product is different, defective, or incorrectly supplied.

Product descriptions, availability, quantities, pricing, and other information may be changed at any time without prior notice.

We reserve the right to discontinue products or limit quantities available to any customer, geographic area, or jurisdiction.

SECTION 3 — ORDERS

Submitting an order constitutes an offer to purchase from TRENDSY CODE.

We reserve the right to accept, decline, limit, or cancel an order when reasonably necessary, including in cases involving product availability, suspected fraud, payment problems, pricing or inventory errors, or violations of our policies.

Payment must be successfully received and processed before an order is considered accepted.

Please carefully review your order, shipping address, quantities, and other information before submitting payment. Once an order has been accepted or entered into processing, we may be unable to accommodate changes or cancellation requests.

If we cancel or materially modify an order, we will make reasonable efforts to contact you using the information provided with your order.

SECTION 4 — PRICING, PAYMENT & BILLING

Prices, discounts, promotions, and product availability are subject to change without notice.

The price charged will generally be the price displayed when the order is submitted, subject to correction of errors or other circumstances permitted by applicable law.

Unless expressly stated otherwise, product prices do not include applicable taxes, shipping, handling, customs duties, import charges, or other applicable fees.

Promotional offers may have separate terms. If promotional terms conflict with these Terms regarding that promotion, the specific promotional terms will control.

You agree to provide complete and accurate billing and payment information and represent that you are authorized to use the payment method submitted with your order.

SECTION 5 — SHIPPING, DELIVERY & RISK OF LOSS

Shipping and delivery dates are estimates only and are not guaranteed.

TRENDSY CODE is not responsible for delays caused by shipping carriers, weather, customs, transportation disruptions, incorrect or incomplete delivery information, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Once an order has been properly prepared and accepted by the shipping carrier, the package is under the carrier's possession and handling during transit.

To the extent permitted by applicable law, TRENDSY CODE LLC is not liable for loss, theft, damage, mishandling, delivery errors, delays, or other circumstances affecting a shipment that occur outside of our possession or reasonable control.

SECTION 6 — FINAL SALE, RETURNS, REFUNDS & EXCHANGES

ALL SALES ARE FINAL.

Except where otherwise required by applicable law, TRENDSY CODE LLC does not accept returns or exchanges and does not provide refunds after a sale has been completed.

Before shipment, we inspect orders to verify, to the extent reasonably possible, that the products are in acceptable condition and that the correct items have been packed.

If you believe that:

you received an incorrect item; or
an item was defective or damaged before shipment,

you must contact us promptly after delivery at info@trendsycode.com.

Your claim should include:

your order number;
clear photographs of the product;
photographs of all relevant packaging; and
a clear photograph of the shipping label.

Claims submitted without sufficient documentation or after an unreasonable delay may not be eligible for review.

Damage caused during transit is not considered a pre-shipment defect and is governed by the shipping and carrier provisions below.

SECTION 7 — PRE-SHIPMENT INSPECTION & PACKAGING

TRENDSY CODE LLC takes reasonable steps to inspect products before shipment and carefully package orders for transportation.

We may photograph products, packaging, shipping labels, and/or completed orders before shipment. These photographs may be retained as documentation of the order's contents, condition, and packaging before transfer to the shipping carrier.

Customers should inspect their packages promptly after delivery.

If a package arrives visibly damaged, photograph the package before discarding or altering the packaging, including:

the exterior shipping box or mailer;
the shipping label;
internal packaging materials; and
the affected product(s).

Keep all original packaging while a carrier claim or investigation is pending.

SECTION 8 — DAMAGED, LOST, MISSING OR STOLEN PACKAGES

8.1 Damage or Loss During Transit

TRENDSY CODE LLC is not liable for damage or loss caused by the shipping carrier or for circumstances occurring after the package has left our possession that are outside our reasonable control, except where liability cannot legally be excluded.

If a shipment is damaged or lost while in the carrier's possession, the customer may be required to file a claim directly with the applicable carrier, including UPS, FedEx, DHL, or another carrier used for the shipment.

Upon reasonable request, TRENDSY CODE may provide available supporting documentation, such as:

invoices;
order information;
pre-shipment photographs; and
packing documentation.

Our assistance with a carrier claim does not constitute acceptance of liability and does not guarantee that the carrier will approve or compensate the claim.

Unless otherwise required by law, TRENDSY CODE does not provide a refund, replacement, exchange, or store credit for loss, theft, damage, mishandling, or delivery problems occurring outside our possession or reasonable control.

8.2 Packages Marked as Delivered

Once tracking or other carrier records confirm successful delivery to the shipping address provided with the order, TRENDSY CODE LLC is not responsible for subsequent loss, disappearance, or theft of the package.

This includes packages lost, removed, misplaced, or stolen after delivery from locations such as:

porches or doorsteps;
mailrooms;
apartment or condominium buildings;
parcel lockers;
reception or front desks;
workplaces; or
other locations where the carrier completed delivery.

Customers are responsible for providing a secure delivery location and making reasonable arrangements to receive and secure packages after delivery.

If tracking indicates successful delivery but you cannot locate your package, contact the shipping carrier promptly and request delivery verification and/or an investigation.

TRENDSY CODE may provide available documentation to assist you, but a package confirmed as successfully delivered does not qualify for a refund, replacement, exchange, or store credit solely because it cannot subsequently be located, except where otherwise required by law.

SECTION 9 — LOYALTY PROGRAM

Participation in the TRENDSY CODE Loyalty Program requires an eligible customer account and qualifying purchases made through www.trendsycode.com.

Rewards are generally awarded for eligible self-service website transactions. Orders manually processed by our staff may not earn rewards unless otherwise stated, including certain eligible giveaways, pre-orders, or reservations.

Bulk orders, wholesale purchases, and purchases receiving a reseller or bulk-order discount are not eligible to earn loyalty points or rewards. If loyalty points are automatically issued on an ineligible discounted transaction, TRENDSY CODE reserves the right to remove or adjust those points from the customer’s account.

Loyalty points and rewards are subject to applicable redemption limits, product exclusions, and availability. Rewards may not be combined, stacked, or redeemed multiple times toward the same product or transaction unless specifically permitted by TRENDSY CODE. Accumulated points do not guarantee that all points may be redeemed at once or used to obtain multiple quantities of the same product.

We reserve the right to modify, suspend, restrict, or discontinue the Loyalty Program or remove a participant where permitted by law, including in cases of fraud, abuse of the program, manipulation of rewards, or abusive, threatening, disruptive, or inappropriate conduct toward our staff.

Point Expiration — Effective September 1, 2026

Unused loyalty points expire after 60 days in accordance with the current Loyalty Program rules.

Additional restrictions, exclusions, redemption limits, or promotional terms may apply to specific products or rewards.

Additional restrictions, exclusions, redemption limits, or promotional terms may apply to specific products or rewards.

SECTION 10 — MANUAL ORDER PROCESSING FEES

Orders placed directly through our website are not subject to a manual-order processing fee.

Orders that require our staff to manually create or process an order through telephone, email, social media, live chat, or another manual method are subject to a $2.50 manual processing fee per order.

Payments processed through PayPal may be subject to an additional 4.5% fee, where permitted by applicable law.

These charges cover additional administrative and processing costs associated with manually handled transactions.

Pre-orders and reservations are excluded from the $2.50 manual processing fee unless otherwise disclosed.

SECTION 11 — PRE-ORDERS & RESERVATIONS

Deposit

A 50% deposit is generally required to secure a pre-order or special reservation.

Once the pre-order or reservation has been confirmed and procurement has begun, the deposit is non-refundable if the customer cancels, except where otherwise required by law.

The deposit helps cover procurement, logistics, administrative costs, and the commitment of inventory specifically for the customer.

Estimated Pricing

For products that we do not normally stock, quoted pre-order pricing may be an estimate.

The final price may change based on actual supplier pricing, international or domestic shipping costs, taxes, duties, surcharges, and other procurement expenses.

The customer is responsible for any remaining balance and disclosed price adjustments before the order is released.

Full Payment

Customers may choose to pay in full when permitted.

Full payment may be required for orders containing seven (7) or more items or for orders that are unusually large, heavy, high-value, or costly to procure.

We will communicate any full-payment requirement before finalizing the applicable pre-order or reservation.

A reservation only sets the item(s) aside for the customer and does not mean that the order has been prepared or is ready for pick-up, shipping, or release. Reserved orders will not be prepared or packed until the remaining balance has been paid in full and payment has been confirmed.

After full payment is received, the order will be prepared for the applicable pick-up or shipping arrangement. Customers should wait for confirmation that their order is ready before arriving for pick-up.

Cancellation or Inability to Fulfill

If the customer cancels an eligible pre-order or reservation after procurement has begun, the applicable deposit is forfeited.

If TRENDSY CODE is unable to obtain an item due to manufacturer, supplier, availability, or other fulfillment issues, amounts paid for the unavailable item(s) will be refunded as applicable.

SECTION 12 — INTELLECTUAL PROPERTY

The Services and their original content, including our trademarks, business names, logos, graphics, photographs, videos, text, designs, and other materials owned by TRENDSY CODE or our licensors, are protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only unless we provide written permission otherwise.

You may not reproduce, modify, distribute, publish, sell, commercially exploit, or create derivative works from our protected content without prior authorization.

Third-party trademarks and intellectual property remain the property of their respective owners.

SECTION 13 — OPTIONAL THIRD-PARTY TOOLS

We may provide access to tools, applications, or services operated by third parties.

Unless expressly stated otherwise, we do not control these third-party services and provide access to them on an “as is” and “as available” basis.

Your use of third-party tools is at your own discretion and may be governed by separate terms and privacy policies.

SECTION 14 — THIRD-PARTY LINKS

Our Services may contain links to third-party websites or services.

TRENDSY CODE does not control and is not responsible for the content, accuracy, security, policies, products, or practices of third-party websites.

Transactions conducted with third parties are governed by the applicable third party's terms and policies.

SECTION 15 — RELATIONSHIP WITH SHOPIFY

TRENDSY CODE is powered by Shopify, which provides technology that enables us to operate our online store.

Purchases from our store are transactions directly between you and TRENDSY CODE.

To the extent provided by applicable law and Shopify's applicable terms, Shopify is not the seller of products purchased directly from TRENDSY CODE and is not responsible for TRENDSY CODE's fulfillment of those transactions.

SECTION 16 — PRIVACY

Personal information collected through our Services is handled according to our Privacy Policy and, where applicable, Shopify's Privacy Policy.

Because Shopify hosts our online store, certain information may be collected and processed by Shopify and other service providers to operate and improve the Services.

Please review our Privacy Policy for additional information regarding the collection, use, storage, and disclosure of personal information.

SECTION 17 — REVIEWS, FEEDBACK & USER CONTENT

If you submit reviews, photographs, comments, suggestions, ideas, or other content (“Feedback”), you represent that you have the necessary rights to provide that content.

Subject to applicable law and any separate agreement with you, you grant TRENDSY CODE a worldwide, royalty-free license to use, reproduce, display, distribute, and adapt Feedback submitted to us for purposes related to operating, improving, and promoting our Services.

Feedback must not violate applicable law, intellectual property rights, privacy rights, or the rights of another person.

We may remove content that violates these Terms or applicable law.

SECTION 18 — ERRORS, INACCURACIES & OMISSIONS

Our website may occasionally contain typographical errors, inaccurate information, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or transit times.

We reserve the right to correct errors and update information and, where permitted by applicable law, cancel or modify affected orders.

SECTION 19 — PROHIBITED USES & CUSTOMER CONDUCT

You may use our Services only for lawful purposes.

You may not use our Services to:

violate applicable laws or regulations;
infringe intellectual property or privacy rights;
engage in fraud or provide deliberately false information;
upload or distribute malicious software;
interfere with the security or operation of our Services;
scrape, copy, reproduce, or commercially exploit protected portions of our Services without authorization;
impersonate another person or entity; or
harass, threaten, abuse, intimidate, defame, or engage in unlawful conduct toward our employees, representatives, customers, or others.

We reserve the right, consistent with applicable law, to restrict or terminate access to our Services for violations of these Terms.

SECTION 20 — TERMINATION

We may suspend or terminate access to all or part of the Services where reasonably necessary, including for violations of these Terms, suspected fraud, unlawful activity, abuse, or security concerns.

Termination does not eliminate amounts properly owed before termination.

Provisions that by their nature should survive termination will remain effective.

SECTION 21 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services are provided “as is” and “as available.”

TRENDSY CODE does not guarantee that the website or Services will always be uninterrupted, error-free, secure, or available.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded or limited.

SECTION 22 — LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TRENDSY CODE LLC AND ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.

Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded.

SECTION 23 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless TRENDSY CODE and its affiliates, officers, employees, agents, contractors, licensors, and service providers from third-party claims, losses, liabilities, and reasonable costs arising from:

your material violation of these Terms;
your violation of applicable law or another person's rights; or
your unlawful or unauthorized use of the Services.

SECTION 24 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed as necessary.

The remaining provisions will continue in full force and effect.

SECTION 25 — WAIVER & ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

These Terms, together with policies and rules expressly incorporated into them, constitute the agreement between you and TRENDSY CODE regarding your use of the Services, subject to any rights that cannot be waived under applicable law.

SECTION 26 — ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

TRENDSY CODE may assign or transfer its rights and obligations where permitted by applicable law.

SECTION 27 — GOVERNING LAW

These Terms and your use of the Services will be governed by applicable federal law and the laws of the state in which TRENDSY CODE LLC is headquartered, without limiting any consumer protections or other rights that cannot legally be waived.

Any disputes will be handled in courts having proper jurisdiction and venue, subject to applicable law.

SECTION 28 — HEADINGS

Section titles and headings are provided for convenience and organization only and do not alter the meaning of these Terms.

SECTION 29 — CHANGES TO THESE TERMS

We may update these Terms from time to time.

The current version will be posted on our website. Material changes will become effective as stated in the applicable notice or as otherwise permitted by law.

Your continued use of the Services after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

SECTION 30 — CONTACT INFORMATION

Questions regarding these Terms & Conditions may be directed to:

TRENDSY CODE LLC
15128 Harlan Rd #426
Lathrop, California 95330
Email: info@trendsycode.com
Phone: +1 (209) 442-8770

Country/region